Privacy Policy

How Do We Use Personal Information and How Is It Collected?

We collect many categories of personal information. The categories we collect may include: contact and profile information, comments and suggestions, chat and opinions, payment and transaction information, location information, information provided by social networks, information provided by third parties, information about fraudulent or criminal activity related to your account.

We may link or combine information that we collect about you from various sources to help ensure a consistent user experience regardless of how you interact with us – online, through our call center, on your mobile device, or on social media.

We use personal information to provide our Service, to fulfill your requests, process transactions and contact you, to send you personalized advertising and promotional content and materials, to analyze and improve our Service and our business.

 

 

What Choices Do You Have?

We want you to understand your choices regarding how we may process your personal information. Depending on how you use the Service, these choices may include the following:

  • Interest-based advertising. Visit the Network Advertising Initiative’s online resources, and/or the DAA’s resources to learn about how you may opt-out of certain interest-based advertising. Some of these opt-outs may not be effective unless your browser is set to accept cookies. Furthermore, if you use a different device, change browsers or delete cookies, you may need to perform the opt-out task again.
  • Cookies Settings and Preferences. You may disable cookies and other tracking technologies through the settings in your browser. Click on the link to “Do Not Sell My Personal Information” in the website footer to adjust your tracking preferences.
  • E-mail Settings and Preferences. If you no longer want to receive marketing e-mails from us, you may choose to unsubscribe at any time. You can also set your e-mail options through your e-mail service provider to prevent the automatic downloading of images that may contain tracking technologies.

Please be sure to check the full Privacy Policy for more information about your choices.

 

What Information Do We Collect About You and How Do We Use It?

We collect personal information about you when you voluntarily submit information to us when you use our Service. This can include information you provide to us when you register for an account, make a purchase, post a review, send us messages, subscribe to our mailing lists, newsletters, or other forms of marketing communications, participate in a survey, click on an ad, redeem a promotion, or use some other feature of our Service.

We collect certain information automatically when you use the Service, such as information about the pages you look at on our Service, the actions you take on our Service, or the device you use to access our Service.

We may also collect information about you from third parties.

For example, the types of personal information we collect may include:

  • Contact and profile information
  • Comments, chat, and opinions
  • Payment and transaction information
  • Location information
  • Information provided by social networks
  • Information provided by third parties
  • Information about fraudulent or criminal activity related to your account

The list below sets out the types of personal information we collect about you and how we use that information.

  • Contact and profile information. We may collect personal information, such as your name, phone number, address, business information, and e-mail address, when you register for our Service, sign up for our mailing list, enter a contest, participate in an offer, redeem a promotion, or enter a sweepstakes, or otherwise communicate or interact with us. We will use your contact information to create your account, to communicate with you directly about the Service and about any questions, issues, or concerns you or other users have, and to send you marketing communications in accordance with your preferences.
  • Comments, chat, and opinions. When you communicate with us directly (e.g., by email, phone, mail, or by completing an online form or participating in online chat) we will record your comments and opinions. We will also record comments and opinions you express when responding to surveys, entering a sweepstakes, or taking part in promotions we run. We will use your comments and opinions to address your questions, issues, and concerns and improve our products and services. We may also use the comments and opinions to determine products and services that may be of interest to you and to send you marketing communications in accordance with your marketing preferences.
  • Payment and transaction information. We collect information such as items purchased, data and time of your transaction, and payment information, such as your credit card or bank account details, when you make an online purchase in order to complete the transaction, detect and prevent fraud, and inform our advertising and marketing.
  • Location Information. We collect information about your location. We may approximate your location based on your IP address. We use your location information to provide personalized content and advertising, to enhance your shopping experience, to assist us with analytics such as site traffic measurement, and to improve the effectiveness of our websites, merchandise, advertising, and customer service. We may also use your location information to provide you with more information regarding events such as trade shows, personalized offers regarding products, services, or other opportunities, and notifications via social media which may interest you.
  • Information we receive from authentication services you connect to our Service. Some parts of our Service may allow you to login through a third-party social network or authentication service such as Facebook or Google. These services will authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, address book and contacts, or other information. The data we receive is dependent on that third party’s policies and your privacy settings on that third-party site. 
  • Information about fraudulent or criminal activity relating to your account. We may use information about fraudulent or criminal activity associated with the use of our Service related to your account for the purposes of detecting and preventing fraud or abuse.

All personal information: We will use the personal information we collect to operate, maintain, and provide to you the features and functionality of the Service, to communicate with you, to monitor and improve our Service and business, and to help us develop new products and services.

If you choose not to provide personal information, we may not be able to provide you with requested products, services, or information.

Cross-Context Information. We may link or combine your activities and information collected from you on our website with your purchases and information we receive from third parties, as well as information we collect automatically through tracking technologies. This allows us to provide you with a personalized experience regardless of how you interact with us – online, through our call center, on your mobile device, or on social media.

Information Automatically Collected Through Cookies and Other Tracking Technology

When you use our Service, call our customer service, read our emails, or otherwise engage with us through a computer or mobile device, we and our third-party partners automatically collect information about how you access and use the Service and information about the device you use to access the Service.

We use this information to enhance and personalize your user experience, to monitor and improve our websites and services, and for other internal purposes.

We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, location-identifying technologies, and similar technology (collectively, “tracking technologies”).

Information we collect automatically about you may be combined with other personal information we collect directly.

Keep reading to learn more about the types of information we automatically collect and for what purpose.

 

Your choices to control tracking technologies. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies.

Blocking or deleting cookies may negatively impact your experience using the Service, as some features and services on our Service may not work properly.

Depending on your mobile device and operating system, you may not be able to delete or block all tracking technologies.

You may set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you viewed or engaged with our emails.

Do Not Track. Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser at this time.

 Your Choices and Control Over Your Information

How to control your email preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt-out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices).

How to control your text message preferences: If you receive SMS text messages, you may opt-out at any time by replying STOP or following the instructions in the text message communication.

Third-Party Data Collection and Interest-Based Advertising

We engage in interest-based advertising and permit third-party online advertising networks, social media companies, and other third-party services to collect information about your use of our website over time so that they may play or display ads on our Service, on other websites, apps, or services you may use, and on other devices you may use. We may also use third-party services to collect information about your browser or device, or your online activity on our Service so that we may enhance or personalize your experience, better understand the demographics of our users and how they interact with our Service, evaluate the success of our marketing campaigns, track reporting, referrals, and attribution, and similar activities.

User Experience Information  

On some of our Services, we use third-party tools to monitor user experience information. These tools automatically collect usage information, including mouse clicks and movements, page scrolling, and any text keyed into website forms. The information collected does not include passwords, payment details, or other sensitive personal data. We use this information for site analytics, optimization, and to improve website usability. We do not permit this information to be shared with or used by third parties for their own purposes.

Keep reading to learn more about the types of information we and our third-party partners collect for interest-based advertising and your choices.

Interest-Based Advertising

We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your browsing history. Typically, though not always, the information used for interest-based advertising is collected through cookies or similar tracking technologies, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, and other information. We may share a common account identifier (such as an email address or user ID) with our third-party advertising partners to help identify you across devices. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

Cross-Device Linking

We, or our third-party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. We do this by collecting information about each device you use when you are logged in to our Service. We may also work with third-party partners who employ tracking technologies, or the application of statistical modeling tools, to determine if two or more devices are linked to a single user or household. We may share a common account identifier (such as an email address or user ID) with third-party advertising partners to help recognize you across devices. Our partners may combine this information with information they collect directly or receive from other partners, both online and offline, so that they may recognize your device across different channels and platforms, including computers, mobile devices, and smart TVs.  We, and our partners, can use this cross-device linkage to serve interest-based advertising and other personalized content to you across your devices and advertising channels, to perform analytics, and to measure the performance of our advertising campaigns.

 How We Store and Protect Your Information

Data storage and transfer: Your information collected through our website may be stored and processed in the United States or any other country in which Smartzone or its affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

Keeping your information safe: Security of your information is very important to us, and we have put in place safeguards to preserve the integrity and security of information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Children's Privacy

Smartzone does not knowingly collect or solicit any information from anyone under the age of 13 on this Site. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information.

State-Specific Disclosures

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain states. Please refer below for disclosures that may be applicable to you:

  • California. If you are a California resident, please click here for additional California-specific privacy disclosures. You may also submit a request through our Privacy Portal.
  • Nevada. Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt-out of future sales of certain covered information that a website operator has collected or will collect about the resident. You may submit such requests through our Privacy Portal.  

Contact Us

If you have any questions or requests in connection with this Notice or other privacy-related matters, please call us at +14842634718